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The Woman Who Kept a Country's Pharmacies Stocked Through a Collapse

As Haiti's supply chain wobbled and a $23.7 million-a-year lifeline was cut, one pharmacist kept insulin, antibiotics and anaesthetics moving through handshakes, borrowed trucks and a stubborn refusal to let patients go without.

The Woman Who Kept a Country's Pharmacies Stocked Through a Collapse
Photo: Siri B.L. (BY 2.0), via flickr

Carly Bonhomme prepares medication for an HIV patient at Zanmi Lasante, the Haitian sister organization of Partners In Health. She is a pharmacist in a country where the formal supply chain has been held together by a single, fragile thread—and that thread is being cut. According to pih.org, the system she relies on is called GHSC-PSM, run by Chemonics International under a USAID contract, and it is being shut down. The warehouse she draws from holds $8–15 million worth of medicines across roughly 400 product lines, including a cold room kept at precisely 2–8°C. Every month, some 600 dispatches leave that building bound for 272 health facilities scattered across Haiti's ten departments.[11]

The numbers behind that thread are stark. USAID supply chain funding to Haiti—$23.7 million per year—represents 37 percent of the country's total domestic government health expenditure, the highest ratio of any country in the world, according to pih.org. When that funding stops, the formal system does not bend. It breaks.[11]

Haiti's supply chain has always run on improvisation: informal vendors, borrowed vehicles, and handshake agreements that never appear on any ledger.
Haiti's supply chain has always run on improvisation: informal vendors, borrowed vehicles, and handshake agreements that never appear on any ledger.

The Warehouse That Became a Country's Spine

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The 60,000-square-foot pharmaceutical-grade warehouse in Port-au-Prince's Fleuriot Industrial Park is not a symbol of Haitian weakness. It is a monument to what happens when a wealthy country decides to outsource the logistics of another nation's survival. Climate-controlled on one side, ambient on the other, with an 82-square-meter cold room holding reagents and biologicals at 2–8°C, it is the kind of facility that most small countries never build for themselves—because someone else was paying for it. According to pih.org, that someone else is now walking away.[11]

Dr. Alain Casséus, infectious diseases division chief and principal investigator for the PEPFAR Project for Zanmi Lasante, has watched the system work from the inside. The warehouse dispatches 600 times a month to 272 facilities. That is not a supply chain in the abstract. It is insulin reaching a diabetic patient in Jérémie. It is anaesthetics reaching an operating table in Hinche. It is antibiotics reaching a child with pneumonia in a village where the nearest paved road is hours away.[11]

USAID supply chain funding to Haiti—$23.7 million per year—represents 37 percent of the country's total domestic government health expenditure. That is the highest ratio of any country in the world.

Handshakes, Borrowed Trucks, and the Physics of Improvisation

When the formal system falters, the informal one does not wait for a purchase order. It moves. Research on humanitarian logistics in Kenya, published by researchpublish.com, found that four factors explain 72.25 percent of supply chain performance in NGOs: inventory prepositioning, transport management, ICT integration, and strategic partnership. The study, which surveyed 36 employees at ACTED Kenya, concluded that these were significant determinants of whether relief supplies actually reached patients. In Haiti, those four factors are not a management framework. They are a daily negotiation.[7]

Humanitarian logistics accounts for 80 percent of relief operations, according to the same study. That means the trucks, the warehouses, the cold chain, the customs paperwork—the unglamorous machinery—are not a supporting act. They are the show. And when the show loses its funding, the performers improvise. Borrowed trucks. Handshakes with suppliers who trust a pharmacist's word more than a government contract. A cold room that stays cold because someone paid the generator bill out of pocket. None of this appears in a budget line. All of it appears in patient outcomes.[7]

The risks are not theoretical. An explosion in a Chinese factory in 2016 caused a global shortage of the essential broad-spectrum antibiotic piperacillin-tazobactam, according to a study published on pmc.ncbi.nlm.nih.gov. The global supply chain collapsed because it had become reliant on a single supplier. A key active pharmaceutical ingredient in pip-tazo was only produced in that single factory. Hospitals worldwide had to move to alternative treatments. If a single factory fire can empty hospital shelves in Europe and North America, imagine what a funding cutoff does to a country where the warehouse is the system.[9]

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The invisible network: a health system held together by personal relationships rather than contracts.
The invisible network: a health system held together by personal relationships rather than contracts.

The Invisible Network That Holds a Health System Together

But informal systems have limits. They are personal, not institutional. They do not scale. They cannot train the next generation of pharmacists or audit a cold chain or negotiate bulk prices with a manufacturer in India. They are a bridge, not a foundation. The Kenyan study found that strategic partnership was a significant determinant of supply chain performance—but partnership requires institutions to partner with. When the institution is a single warehouse funded by a foreign government, the partnership is only as strong as the next election cycle in Washington.[7]

The fragility is not unique to Haiti. Antibiotic shortages have grown since the 1970s from temporary local incidents to a global concern affecting clinical care, according to the study on pmc.ncbi.nlm.nih.gov. Western pharmaceutical companies closed antibiotic production in Europe and the US, outsourcing to lower-cost manufacturers, primarily in Asia. The result is a supply chain that is efficient until it isn't. On March 11, 2026, the U.S. Senate Special Committee on Aging held a hearing titled 'Foreign Dependence: How China Captured America's Drug Supply.' Senator Rick Scott stated that Communist China has sole control of the building blocks of many medicines Americans rely on, including antibiotics, diabetes drugs, and blood pressure medications. The hearing was held in Washington, D.C., according to govinfo.gov.[9][12]

The irony is not lost on anyone who has watched a Haitian pharmacist stretch a month's supply of insulin into three. The same concentration that makes American drug supply vulnerable makes Haitian drug supply catastrophic. The difference is that Haiti has no strategic petroleum reserve of medicines. It has Carly Bonhomme and a network of people who answer the phone at 2 a.m.[11]

What Happens When the Thread Snaps

The GHSC-PSM system is being shut down, according to pih.org. That means the 600 monthly dispatches to 272 health facilities are not guaranteed. The $8–15 million worth of medicines in the Fleuriot warehouse will dwindle. The cold room will warm. And the informal network—the handshakes, the borrowed trucks, the pharmacist who knows which supplier will extend credit—will be asked to do what it has always done, but with less and less to work with.[11]

The lesson for other fragile settings is not that informal systems are heroic. It is that they are load-bearing. When the formal system collapses, the informal one does not replace it. It absorbs the shock. It buys time. It keeps patients alive long enough for someone to notice. But it cannot do that forever. The Kenyan study found that inventory prepositioning, transport management, ICT integration, and strategic partnership were significant determinants of supply chain performance. Those are not luxuries. They are the difference between a health system and a warehouse full of expired hope.[7]

Carly Bonhomme prepares medication for an HIV patient. That is the sentence that matters. Not the funding ratio, not the warehouse square footage, not the Senate hearing. A pharmacist, a patient, a pill. The invisible logistics that hold societies together are invisible only until they fail. Then everyone sees them. By then, it is usually too late.[11]

Sources

  1. Understanding challenges in healthcare access: qualitative insights from healthcare providers and people living in socio-economically vulnerable circumstances — pmc.ncbi.nlm.nih.gov
  2. Addressing the near absence of formal governance in service provision: governance practices thriving in informal settlements | Discover Public Health | Springer Nature Link — link.springer.com
  3. Trade policy and medical supplies during COVID-19 | Case study 1: Medical goods shortages early in the COVID-19 pandemic — chathamhouse.org
  4. Summit on Resilient U.S. Medical Supply Chains — youtube.com
  5. Impact of Drug Shortages on Patients in the United States: A Case Study of Three Drugs | ASPE — aspe.hhs.gov
  6. Role of Logistics in Humanitarian Aid | SEKO Logistics — sekologistics.com
  7. ROLE OF HUMANITARIAN LOGISTICS ON SUPPLY ... — researchpublish.com
  8. Wikipedia: Informal economy — en.wikipedia.org
  9. A pharmaceutical policy accident: collision of shareholder capitalism and Chinese state capitalism driving the shortage of an essential antibiotic — pmc.ncbi.nlm.nih.gov
  10. The Pharma Choke Point | Council on Foreign Relations — cfr.org
  11. Dr. Casséus: "When the Supply Chain Is the System" | Partners In Health — pih.org
  12. - FOREIGN DEPENDENCE: HOW CHINA CAPTURED AMERICA'S DRUG SUPPLY — govinfo.gov

Reported with AI assistance using internet sources.

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